Information about CookiesAccording to the Electronic Information Act, visitors to a website for privacy purposes must be informed that cookies are being used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. It is possible to set your browser so that it automatically refuses cookies.
Personal dataBy shopping at Tim-Nordic, you accept our data protection policy and our processing of your data. We protect your privacy and do not collect more information than is necessary to process your order. We never sell or pass on your data to third parties without a legal basis.
Tim-Nordic is responsible for the processing of personal data that you have provided to us as a customer. Your data is processed by us to be able to handle your order, and in the instances when you have requested newsletters or promotional offers, to be able to adapt the marketing to your individual needs. The information below is a summary of how we store and process your data under the General Data Protection Regulation (GDPR).
What is personal data?Personal data is all information that can be directly or indirectly attributed to a natural person.
What data do we store?To handle your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history. Your data is stored as long as we have a legal basis to process your data, for example, to fulfil the agreement between us or to comply with a legal obligation, for example, the Accounting Act.Legal BasisIn connection with a purchase, your data is processed to complete the agreement with you. Marketing, campaigns and similar mailings take place with your consent.
What information is shared and for what purpose?Payment providerWhen making purchases, information is shared with our payment provider and accounting system. What is stored is the first name, last name, address, e-mail address and telephone number. The information is saved to be able to complete the purchase and to protect the parties against fraud.The payment providers (payment services) we use are: Stripe and Svea.
Shipping companyTo deliver your orders and complete our contract, we need to share specific information with the shipping company. What is shared with the shipping company is the first name, last name, and address information for delivery. The email address and/or mobile number may also be shared with the shipping company for notification.Newsletter and CRM systemWe store information about our contacts in our CRM system, which is used to follow up with our professional contacts. We store first name, last name, company, phone number, email address and professional scope of interest.
The Right of AccessYou have the right to receive extracts from all the information that we hold about you. Extracts are delivered electronically in a readable format.Right to rectificationYou have the right to ask us to update incorrect information or supplement information that is incomplete.
The right to be forgottenYou can at any time request that the data relating to you be deleted. There are a few exceptions to the right to erasure, such as if it must be kept because we have to fulfil a legal obligation (for example, according to the Accounting Act).Responsible for data protectionTim-Nordic OY is responsible for the storage and processing of personal data in the online store and ensures that the rules are followed.
How do we protect your data?We use industry standards such as SSL/TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords securely.Changes to the General Terms and ConditionsWe reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be posted online on the website. The amended terms and conditions are considered accepted in connection with orders or visits to the website.
Dispute and choice of lawDisputes regarding the interpretation or application of these general terms and conditions shall be interpreted under applicable law.